Jeff

Medidata Solutions is a leading global provider of cloud-based clinical development solutions that enhance the efficiency of customers' clinical trials. With a team of individuals exclusively focused on mid-market accounts, clients are able to enjoy dedicated customer service while utilizing a premier product. In this video, meet Jeff, a Senior Implementation Manager with Medidata who takes pride in providing a personal touch to solve problems unique to every client.

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Video Transcript:
What Medidata can provide is high quality service with a personal touch. Being from the sponsor side I understand the pressures and the priorities from a sponsors point of view and what Medidata can provide is high quality customer service. I really enjoy working with small and mid-size companies…I hear challenges every day, new and unique problems. I find them really interesting, and it's almost like...being a detective sometimes, where I can really crack the problem, I can listen to the customer's issue, and they're always new and always unique and I can really strive to solve their problems, day in and day out. We're very efficient. We have to be, because we don't have a lot of time. Mid-market customers are unique, because they're moving so quickly to meet their goals, so in turn my team needs to be very efficient and move very quickly as well. So we have a very nimble group of individuals that can scale quickly to meet our clients' needs. Hi I'm Jeff and I solve problems for our customers.