Dana

Medidata Solutions is a leading global provider of cloud-based clinical development solutions that enhance the efficiency of customers' clinical trials. With a team of individuals exclusively focused on mid-market accounts, clients are able to enjoy dedicated customer service while utilizing a premier product. In this video, meet Dana, a Client Services Principle with Medidata who has a background in nursing, and so truly can understand some of the hardships her clients face, in an effort to utilize the best solutions Medidata has to offer.

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Video Transcript:
I've worked with EDC and clinical trials for probably about 15 years. So, my background was nursing. We had all kinds of notebooks and passwords and, um, you know, trainings for different type of data bases. You know, paper, it's cumbersome, it's slow, it's not real time, it's, um, it's the dinosaur of data collection. You know, EDC the beauty is, it's real time. Everybody has access, everybody can see the same thing at the same time. It's a simple solution for people working in hospitals or clinics to be able to log in to one system and do everything they need. You know, data bases aren't perfect. You're going to have bumps, you're going to have glitches, um, but when you have a relationship with a client where they know you, where they know who to go to, where they know you're their person and you're going to see them through whatever the issue is, you develop a deeper relationship with those people. We have people with great strengths in technology that help develop and build the systems and we also have people with experience in life sciences, um, you know nurses or people with clinical backgrounds like myself, that can really understand the clients' protocol, where they're going with it, and help guide the solution and the configuration for them. I'm Dana, and I'm here to get our clients what they need.